Cookies Policy

1. What are cookies?

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies do not usually identify you by name on their own. However, information collected through cookies may be linked with other information that we hold about you, where permitted by applicable law.

We may also use related technologies, such as pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the word “cookies” to refer to cookies and these similar technologies generally. Some cookies are placed directly by Supabet Casino, while others may be placed by service providers that help us operate, secure, measure or improve the website.

Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains may depend on its purpose, your browser settings and the instructions provided by the relevant service.

How cookies support the website

• Remembering information you provide during a visit, where appropriate.
• Keeping pages, account areas and other website functions working as intended.
• Helping protect accounts, transactions and the website from suspicious or harmful activity.
• Understanding how visitors use the website so that we can identify errors and improve performance.
• Supporting relevant communications, promotions or advertising where this is permitted and where applicable choices have been provided.

2. Types of cookies we may use

Strictly necessary cookies

These cookies are needed for essential website functions. They may support navigation, account access, security controls, fraud prevention, session management and the delivery of pages or services you request. Without these cookies, some parts of the website may not operate correctly. Because they are necessary for core functions, they may not be available for opt-out through the website preference tool. You may still be able to block them through your browser, although doing so may prevent some features from working.

Functional or preference cookies

Functional cookies help the website remember choices and settings. For example, they may remember language, region, display preferences or other selections made during a visit. These cookies are intended to make the website easier to use and more consistent. If you decline them, the website may still be available, but some preferences may need to be entered again.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may provide information such as which pages are visited, how long pages take to load, whether links are used and whether technical errors occur. We use this type of information in an aggregated or otherwise appropriate form to assess performance, improve content and identify areas where the website may be difficult to use.

Marketing and advertising cookies

Where relevant and permitted, marketing cookies may help us or our service providers understand the effectiveness of campaigns, limit repeated advertising or present information that may be more relevant to your interests. These cookies can sometimes recognise a browser or device across different websites or services. We do not use cookies to avoid or replace responsible gambling obligations, identity checks, account controls or applicable legal requirements.

Security and compliance technologies

We may use cookies and similar tools to help detect unusual activity, protect the website, support age and identity verification processes, prevent misuse and maintain the integrity of our services. These technologies may collect information about a device, browser, network connection or interaction with the website. Their use is intended to support security, responsible operation and compliance with applicable requirements.

3. Information collected and third-party services

Depending on the cookie and the way you use the website, information collected may include an internet protocol address, browser type, device type, operating system, approximate location, referring website, pages viewed, actions taken, dates and times of visits, and technical information about website performance. Information collected through cookies may be combined with information you provide directly, such as account or support information, where this is lawful and necessary for a stated purpose.

Some website functions may be supported by third-party providers. These providers may use cookies or similar technologies to deliver services such as hosting, security, analytics, payment support, customer assistance, content delivery or advertising measurement. Third parties may process information under their own privacy policies and terms. We encourage you to review the information provided by those third parties where their technologies are used.

Third-party cookies may operate for different periods and may be subject to controls provided by the relevant third party. Supabet Casino does not represent that every third-party service will be available at all times or that third-party practices are identical to ours. We take reasonable steps to select and manage service providers in a manner consistent with applicable privacy and security obligations.

Cookie information may be processed in Australia or in another country where we, our related service providers or technology partners operate. Where personal information is handled across borders, we take steps required by applicable law and our Privacy Policy. The treatment of information may also depend on your browser, device, account settings and the choices you make.

4. Your choices and managing cookies

When you first visit the website, a cookie notice or preference tool may allow you to accept, refuse or customise certain non-essential cookies. You can change your choices later by using the available cookie preference controls, if provided. Changing your preferences may not remove cookies already stored on your device, so you may also need to delete existing cookies through your browser settings.

Most browsers allow you to view, delete, block or limit cookies. Browser controls vary, so you should check the help or settings section of your browser for instructions. You can generally choose to block all cookies, block third-party cookies, delete cookies when the browser closes or receive a notification before a cookie is saved. Similar controls may be available through your device operating system.

1. Open your browser or device privacy settings.
2. Review the available cookie, site data or tracking options.
3. Select the level of blocking or deletion that suits your preferences.
4. Revisit these settings if you use another browser, device or private browsing profile.

Blocking or deleting cookies may affect the availability, security or functionality of some parts of the website. For example, you may be unable to sign in, maintain a session, save preferences or use certain account and transaction features. Essential security or session technologies may continue to operate where they are required for the website or for compliance purposes.

You may also have choices relating to interest-based advertising through your browser, device, application or relevant industry tools. These choices may not prevent all advertising, but they can reduce the use of information for certain targeted advertising purposes. Preferences may be device-specific and may need to be set again after clearing cookies or changing devices.

5. Privacy, updates and contact

Our use of information collected through cookies is subject to our Privacy Policy. That policy explains how personal information may be collected, used, disclosed, stored and protected, and describes rights and options that may apply to you under Australian privacy law. Cookie information may be used only for lawful purposes and in a manner reasonably connected with the operation, security, improvement or promotion of the website and services.

Cookies do not change your responsibility to use online gambling services carefully. Cookie settings do not alter account limits, identity checks, responsible gambling tools, self-exclusion arrangements, legal age requirements or other account controls. If you choose to restrict cookies, these controls may continue to apply and may affect how the website presents information to you.

We may update this Cookies Policy from time to time to reflect changes to the website, technologies, services, legal requirements or our information practices. The updated version will be made available on the website and will apply from the date stated in the update, where a date is provided. You should review this page periodically to remain informed about how cookies are used.

If you have questions about this Cookies Policy, your cookie choices or the handling of personal information, please use the support or contact options made available on the Supabet Casino website. Do not include unnecessary sensitive information when making an enquiry. We may need to verify your identity before responding to a request concerning an account or personal information.

By continuing to use the website after reviewing this policy, you acknowledge that cookies and similar technologies may be used as described here, subject to the choices and controls available to you.