Betting Rules

1. General betting conditions

By opening, accessing or using an account with Supabet Casino, you agree to follow these Betting Rules and any other terms displayed on the website. If you do not agree with a rule, you should not place a bet. The rules may apply to casino games, sports betting, racing, promotional activities and any other betting product made available through the site.

Only individuals who are legally permitted to gamble in their location may use the services. You must be at least the minimum legal gambling age that applies to you and must not access the site from a jurisdiction where online gambling is prohibited or restricted. Supabet Casino may use age, identity and location checks before or after an account is opened.

You are responsible for keeping your account details, password and payment information secure. An account must be used only by the registered account holder. You must not allow another person to place bets through your account, and you must not use another person's account. Any activity carried out through your account may be treated as activity authorised by you unless you have reported a security issue promptly.

• You must provide information that is complete, accurate and current.
• You must maintain only one personal account unless the site expressly permits otherwise.
• You must not use the site for unlawful activity, fraud, money laundering or any other improper purpose.
• You must not interfere with the website, betting systems, games, payment processes or security controls.
• You must not use automated software, bots or other tools to obtain an unfair advantage unless expressly authorised.

Supabet Casino may refuse an account application, restrict access, suspend an account or close an account where this is reasonably necessary for security, compliance, responsible gambling, verification or other legitimate operational reasons. Where permitted, relevant information about the action may be provided to the account holder.

2. Placing and accepting bets

A bet is generally placed when you select the relevant product, event, market or game, enter the amount, review the details and confirm the transaction. Displayed information, including prices, odds, lines, game details and potential returns, should be checked carefully before confirmation. A bet is not necessarily accepted merely because a selection has been made or displayed on screen.

Bets are accepted only when they are recorded by the betting system and a confirmation is displayed or otherwise issued. If a technical problem, communication failure, pricing error, system interruption or other issue affects a transaction, the bet may be reviewed, rejected, cancelled or corrected in accordance with the applicable terms and the circumstances of the incident.

The minimum and maximum stake for a bet may vary according to the product, event, market, account, payment method or other factors. Any applicable limits will normally be shown before a bet is confirmed. A displayed potential return is an estimate based on the information available at the time and may be affected by the settlement rules for the relevant product.

Errors and irregular activity

If an obvious error appears in odds, prices, selections, event information, payouts or other betting details, Supabet Casino may take reasonable steps to correct the error. This may include voiding an affected bet, settling it using the correct information or adjusting an outcome where the applicable rules allow it. Bets connected with suspected collusion, manipulation, fraud, misuse of a promotion or other irregular activity may be withheld for review.

You should not rely on a website display, account balance or payment notification as the only evidence that a bet has been accepted or settled. You should retain relevant bet references and check your account history. If you believe a transaction is missing or incorrect, raise the matter as soon as reasonably possible using the support channel available on the website.

3. Results, settlement and payments

Bets are settled using the official result or outcome source considered appropriate for the relevant product. The applicable event, game or market rules may identify how results are determined, including what happens if an event is postponed, abandoned, interrupted, rescheduled or completed under unusual circumstances. Different products may have different settlement methods, so you should read the information shown for the bet before confirming it.

Unless product-specific rules say otherwise, a winning bet is credited according to the accepted stake, applicable odds or payout calculation and the result recorded for that market. A bet may be voided where there is no valid outcome, where the event does not take place, where the product rules require it, or where a technical, administrative or regulatory issue affects the bet.

Account balances may include cash funds, pending amounts, promotional funds or other categories with different conditions. A balance should not be considered available for withdrawal until any applicable verification, wagering, payment or compliance requirements have been completed. Promotional funds, if offered, may be subject to separate terms that explain eligibility, expiry, contribution and withdrawal conditions.

Withdrawals and refunds are processed using the methods and procedures made available on the website. Supabet Casino may request identity, payment ownership, source-of-funds or other information before processing a transaction. Payments may be delayed, rejected or returned where information is incomplete, a payment method is unavailable, a transaction cannot be verified or legal and compliance checks require further review.

• Do not deposit or stake money that you cannot afford to lose.
• Use payment methods held in your own name unless the applicable terms expressly allow otherwise.
• Check your transaction history and report unauthorised activity without delay.
• Be aware that your bank, payment provider or other intermediary may apply its own fees or conditions.
• Keep records of deposits, withdrawals, bet confirmations and relevant communications.

4. Complaints, responsible gambling and changes

If you have a question or believe that a bet, balance, payment or account decision is incorrect, contact Supabet Casino through the support option published on the website. Include your account information only through a secure channel and provide the relevant bet reference, date, amount and a clear description of the issue. The matter may be reviewed against account records, system information and the applicable rules.

You should allow a reasonable opportunity for a complaint to be investigated. Additional information may be requested to confirm ownership of the account or understand the circumstances. If the outcome does not resolve the issue, any further review or external options will depend on the applicable terms, legal requirements and processes available to you.

Gambling should be an enjoyable leisure activity, not a way to make money or recover losses. Set a budget before you play and treat that budget as the maximum amount you are prepared to lose. Take regular breaks, avoid gambling when upset or under the influence of alcohol or other substances, and never chase losses by increasing your stakes.

• Set personal deposit, spend or session limits where these tools are available.
• Use time reminders and take breaks from betting.
• Do not borrow money or use essential household funds to gamble.
• Consider a temporary break or account closure if gambling no longer feels manageable.
• Seek independent support from an appropriate Australian gambling-help service if you are concerned about your gambling or someone else's gambling.

Supabet Casino may update these Betting Rules when products, systems, legal requirements or operating processes change. The current version published on the website applies from the date shown or, where no date is shown, from publication. You should review the rules regularly, particularly before placing a new bet. If you continue to use the services after an update, this may indicate acceptance of the revised rules.

These rules are general information and do not replace the full Terms and Conditions or any product-specific rules displayed on the website. Where a specific product rule conflicts with a general statement on this page, the applicable product rule and the governing Terms and Conditions should be checked together.